Frequently Asked Questions
What forms of payment does BoCa Flavor accept?
We are pleased to accept Visa, Mastercard, American Express, and Discover credit cards for all orders. We also accept PayPal.
How do I know if my order was placed successfully?
After you place an order on BoCaFlavor.com, you will receive an email notification to the email address you provided while placing the order, confirming that we received your order. The Order Confirmation email you receive does not confirm your order is being fulfilled and shipped. Once your order is fulfilled and on its way, we will send you a Shipment Confirmation email to confirm. If we cannot fulfill your order, a Client Care Specialist will send a follow-up email and the purchase amount will be returned to your method of payment.
Can I cancel or modify an order once it has been placed?
All sales are final. We do not accept returns, exchanges, or cancellations. Feel free to contact us if you have any questions prior to purchasing.
Please note: Items on our website are not available to purchase for commercial and/or resale purposes. Please see our Terms of Use for additional details.
What about shipping information?
Currently, we only ship to domestic U.S.A. addresses with FREE Standard Shipping (Orders Over $50) - 3-5 business days.
We'll send you an email confirmation and tracking information once your package ships and is on its way to you. We can’t wait to serve you again.
If you have any trouble with your order or need an item urgently, please don't hesitate to Contact Us.
What is your return policy?
All sales are final. We do not accept returns, exchanges, or cancellations. Feel free to contact us if you have any questions prior to purchasing.
What if my question is not listed?
We want to make sure your question gets addressed. Contact us here if your question is not listed.
We are pleased to accept Visa, Mastercard, American Express, and Discover credit cards for all orders. We also accept PayPal.
How do I know if my order was placed successfully?
After you place an order on BoCaFlavor.com, you will receive an email notification to the email address you provided while placing the order, confirming that we received your order. The Order Confirmation email you receive does not confirm your order is being fulfilled and shipped. Once your order is fulfilled and on its way, we will send you a Shipment Confirmation email to confirm. If we cannot fulfill your order, a Client Care Specialist will send a follow-up email and the purchase amount will be returned to your method of payment.
Can I cancel or modify an order once it has been placed?
All sales are final. We do not accept returns, exchanges, or cancellations. Feel free to contact us if you have any questions prior to purchasing.
Please note: Items on our website are not available to purchase for commercial and/or resale purposes. Please see our Terms of Use for additional details.
What about shipping information?
Currently, we only ship to domestic U.S.A. addresses with FREE Standard Shipping (Orders Over $50) - 3-5 business days.
We'll send you an email confirmation and tracking information once your package ships and is on its way to you. We can’t wait to serve you again.
If you have any trouble with your order or need an item urgently, please don't hesitate to Contact Us.
What is your return policy?
All sales are final. We do not accept returns, exchanges, or cancellations. Feel free to contact us if you have any questions prior to purchasing.
What if my question is not listed?
We want to make sure your question gets addressed. Contact us here if your question is not listed.